Privacy Policy

Effective Date: 7/19/2026
Last Updated: 7/19/2026

Bio Decon Solutions (“Bio Decon Solutions,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request an estimate, contact us, or use our services.

By using this website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide to us, including:

• Your name
• Telephone number
• Email address
• Service address or property location
• Information submitted through contact, estimate, or service-request forms
• Details about the property or cleanup services requested
• Photographs, documents, or other information you choose to provide
• Communications between you and Bio Decon Solutions

Please avoid submitting Social Security numbers, financial-account information, medical records, or other unnecessary sensitive information through our website forms or regular email.

We may also automatically collect certain technical information when you use our website, such as:

• Internet Protocol address
• Browser and device type
• Operating system
• Referring website
• Pages viewed
• Date and time of visits
• General geographic area
• Website interactions
• Cookie and analytics information

How We Use Information

We may use collected information to:

• Respond to questions and service requests
• Prepare estimates and schedule appointments
• Provide cleanup, remediation, disposal, or related services
• Communicate with customers, property owners, contractors, businesses, and referral partners
• Process transactions and maintain business records
• Improve our website, advertising, services, and customer experience
• Measure website traffic and advertising performance
• Detect fraud, misuse, security threats, or unlawful activity
• Comply with legal, regulatory, insurance, and safety obligations
• Establish, exercise, or defend legal claims

Cookies and Analytics

Our website may use cookies, pixels, tags, and similar technologies to operate properly, remember preferences, understand how visitors use the website, and evaluate advertising campaigns.

We may use third-party services such as Google Analytics, Google Ads, call-tracking providers, website-hosting services, or similar platforms. These providers may collect information through cookies or similar technologies according to their own privacy policies.

You can usually control cookies through your browser settings. Disabling cookies may affect the operation of certain website features.

Advertising

We may use information about website visits and interactions to measure advertising performance, understand which advertisements generate calls or service requests, and improve our marketing.

Depending on the tools enabled on our website, advertising providers may use cookies or similar identifiers to display or measure advertisements. We do not knowingly sell personal information in exchange for money.

The use of advertising cookies for cross-context behavioral advertising may be treated as “sharing” or targeted advertising under certain state privacy laws, even when no money is exchanged. Any required opt-out mechanism should be provided through the website’s cookie banner or privacy-preferences link.

Text Messages and Telephone Calls

When you provide a telephone number, we may use it to respond to your inquiry, provide estimates, coordinate services, send appointment information, or communicate about an existing customer relationship.

Consent to receive marketing text messages is not a condition of purchasing services. Message and data rates may apply. You may opt out of marketing text messages by replying STOP.

We may use call-tracking or call-recording technology where permitted by law. When legally required, callers will be notified that a call may be recorded.

How We Disclose Information

We may disclose information to:

• Website-hosting and information-technology providers
• Payment processors
• Customer-relationship-management providers
• Analytics, advertising, and call-tracking providers
• Contractors, disposal facilities, laboratories, consultants, or service partners involved in completing requested work
• Accountants, attorneys, insurers, and other professional advisers
• Government agencies, regulators, courts, or law-enforcement authorities when legally required
• A purchaser, successor, or other party involved in a merger, acquisition, financing, sale, or transfer of business assets

We require service providers to use information only for authorized business purposes, subject to applicable contractual and legal obligations.

Payment Information

Payments may be processed through an independent payment processor. We may not directly receive or store complete credit-card or bank-account information entered through the processor’s secure payment system.

The payment processor’s handling of your information is governed by its own privacy policy and security practices.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, email system, wireless transmission, or electronic-storage method can be guaranteed to be completely secure.

The Federal Trade Commission recommends that businesses collect only the information they need, protect it appropriately, and securely dispose of it when it is no longer required.

Data Retention

We retain information for as long as reasonably necessary to:

• Provide requested services
• Maintain customer, tax, insurance, disposal, and business records
• Meet contractual and legal obligations
• Resolve disputes
• Prevent fraud or misuse
• Enforce agreements
• Defend legal claims

Retention periods may vary depending on the type of information and the reason it was collected.

Your Privacy Choices

Depending on where you live and which privacy laws apply to our business, you may have the right to request:

• Access to personal information we maintain about you
• Correction of inaccurate information
• Deletion of certain information
• A copy of certain information
• Information about how your data is collected, used, or disclosed
• An opt-out from certain targeted advertising, sales, or data-sharing practices
• Withdrawal of consent where processing is based on consent

California law provides qualifying consumers with rights that can include knowing, deleting, correcting, and opting out of certain sales or sharing of personal information. These requirements apply only when a business and consumer fall within the law’s scope.

To submit a privacy request, contact us using the information below. We may need to verify your identity before completing a request. We will not unlawfully discriminate against you for exercising an applicable privacy right.

Washington Residents

Washington law includes requirements relating to data security and notification of affected residents following certain personal-information breaches.

Children’s Privacy

Our website and services are intended for adults and are not directed toward children under 13. We do not knowingly collect personal information from children under 13.

Federal rules impose additional notice and parental-consent requirements on websites and online services directed to children under 13 or that knowingly collect their personal information.

Please contact us if you believe a child has provided personal information through our website.

Third-Party Websites

Our website may contain links to third-party websites or services. We do not control and are not responsible for the privacy, content, or security practices of those third parties. Review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date. Material changes may also be communicated through an additional website notice when appropriate.

Contact Us

For questions about this Privacy Policy or to submit a privacy request, contact:

Bio Decon Solutions
1907 96th Ave Ct E, Edgewood, WA 98371

Phone: 253-320-8657
Email: info@biodeconsolutions.com
Website: www.biodeconsolutions.com